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Paul Fray
ISO Quality Consulting, Inc.
Fort Lauderdale, Florida 33312

Phone: (954) 732-1613



American Society for Quality
ASQ – South Florida
Dun & Bradstreet
Enterprise Florida
Small Business Development Center
South Florida Manufacturers Association
Customer Satisfaction Continuous Improvement

Benefits of ISO Implementation

The primary benefit gained from implementing the ISO 9001 QMS, which stands above all the rest, is building a better organization. The very exacting process that your organization will go through will guarantee that all major or critical processes are thoroughly reviewed and evaluated to ensure that only the best practices remain in place and are well defined, documented and are understood by all involved individuals. This review / documentation process forms the foundation for a better organization. We are now establishing documented guidelines that ensure consistency from day to day and become the basis for training new or transferred employees.

Additional benefits that will be realized from a well implemented QMS are listed below in no order of relevance:

  • Greatly improved customer satisfaction levels
  • A continuous improvement process is established
  • ISO certified companies are internationally recognized
  • Enhances your organizations position for greater market access
  • Provides for operating system continuity
  • Assists in current customer retention and new customer attraction
  • Reduced manufacturing costs
  • Operating interfaces are defined
  • Activities are better coordinated
  • Less micro management
  • Authorities are established
  • Reduced employee training time
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